HelpDeskZ

2.0.2 (March 9 2021)

HelpDeskZ allows you to manage your site's support with a web-based support ticket system. Categorize tickets into groups to organize tickets and assign agents to groups to manage tickets. Stop wasting time writing the same replies again and again. Ensure quick consistent responses to common questions by creating pre-formatted replies. Customize the data collected from users when submitting a ticket. You can easily change the look of your helpdesk.

Features:

 Categorize Groups
 Canned Responses
 Custom Fields
 Bulk Actions
 Login Share
 Knowledgebase
 News Section
 Email Piping
 Template Customization
 Multilanguage

Requirements:

 PHP 7.3 or higher
 MySQL 5.1 or higher
 GD Library
 mbstring
 mod_rewrite off